Saint Regis Mohawk Tribe

Iakhiienawá:se’ Sénha Aioianerénhake ne Enióhrhen’ne

Helping Build a Better Tomorrow

Case Supervisor (Female)

Division:  Social Services, Akwesasne Group Home

Job Code:  21-1021

Status:  Full-time, permanent

SUMMARY:  Under the direct supervision of the Resident Manager, the Case Supervisor is responsible for the progress and monitoring of all case files and will ensure that all shifts run according to the policies and procedures manual. Case Supervisors will be responsible for a range of duties designed to assist each client through a behavior modification based program as well as overseeing each shift.


  • To oversee the progress of their cases and to ensure that all parties are adhering to all agency and/or court ordered recommendations
  • Responsible for the intake process of new residents and ensure that the admission packet is complete
  • Supervisors will maintain appropriate and accurate progress notes and appear in court when necessary
  • Supervisors will regularly visit the schools to gather any referrals, reports, changes or progress
  • Will regularly meet with youth workers and Preventive Supervisors to discuss case progress
  • Refer clients for community-based services when necessary
  • Ensure that all state required material meets deadlines, as well as ensuring all Connections System information is entered accurately and timely
  • All Supervisors are expected to oversee a staff of 15 or more Youth Workers and provide counsel/direction when needed
  • Oversee the Quality Improvement Committees that staff are assigned to
  • Act as program liaison with parents, school, health services, probation and social services
  • Participate in case management meetings regarding clinical substance abuse services, mental health, and the school system.As well as write and conduct service plan meetings for clients and their families
  • Ensure that residents are getting appropriate medical care, including making all necessary appointments
  • Participate in the nurturing of youth by role modeling, guiding, and demonstrate good character
  • Staff development, recruiting, assist in the hiring process as well as contributing to performance evaluations and disciplinary action
  • When necessary, act in place of Youth Workers when there are none available to cover a shift
  • When necessary, facilitate staff meetings, placement inquiries, tours of the facility, and assist with staff schedules
  • Contribute ideas, plans, and developments for positive program growth
  • Will Promote SRMT in a positive manner at all times

SUPERVISORY RESPONSIBILITIES:  Case Supervisors will supervise all full-time and per diem youth workers.

QUALIFICATION REQUIREMENTS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the sensitive nature of information and personal files maintained within Social Service Division, we must maintain strict confidentiality at all times.

EDUCATION and /or EXPERIENCE:  Bachelor’s degree is required for this position; some experience working with youth necessary; prior supervisory experience an asset or two to five years’ experience working in the Social Services field. Should be able to demonstrate leadership abilities; Basic understanding of computer storage and retrieval. As well as Microsoft word, e-mail, and excel applications helpful.

OTHER SKILLS and/or ABILITIES:  Strong communication skills, both oral and written; Ability to establish and maintain effective working relationships with other Directors, staff, community groups, and other related agencies; Extensive knowledge of asset management including financial resources and property, Must have the ability to define problems, collect data, establish facts and draw valid conclusions; Shall have ability to quickly acquire or have working knowledge of grants and contracts; Must have skill to learn and apply federal and state statutes and regulations impacting the Programs of the Division; experience in the development, implementation, and monitoring of specialized social and developmental programs.

Required to report suspected child abuse or maltreatment when reasonable cause to suspect that a child is an abused or maltreated child where the parent or guardian, custodian, or other person legally responsible for such child, information come before you, facts, condition, or circumstance which if correct, work render the child an abused or maltreated child,. (SSL 415) Mandated Reporters in New York State – certain professionals are required by law to report suspected child abuse or maltreatment to the New York State Central Registry the law also assigns civil and criminal liability to those professionals who do not comply with their mandated reporter responsibilities.

REASONING ABILITY:  Ability to express ideas and use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Must be at least 18 years of age, have and maintain a valid driver’s license with a clean drivers abstract in accordance with the Saint Regis Mohawk Tribe’s Fleet Policy.

Job Closing Date: July 14, 2017

Applicants must submit letter of interest, resume, supporting documents (certificates, degrees, licenses) and proof of native preference eligibility (Status Card or letter) by email to or by mail to Human Resources, Saint Regis Mohawk Tribe, 412 State Route 37, Akwesasne, NY 13655. Applicants must clearly outline that they meet the qualification requirements on their resume.


The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job related factor. Among qualified applicants, the SRMT will give preference to the qualified native applicant.


The successful applicant for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.


Some positions require candidate(s) to successfully pass a criminal background check prior to beginning employment, used solely for employment related purposes.


A list of qualified candidates is created from interviews that may be used to appoint individuals to similar positions within the Saint Regis Mohawk Tribe for a period of six months.

Saint Regis Mohawk Tribe   |