Three Sisters Program Manager

Division: DSS, Three Sisters Program

Salary: $35,214.40 - 66,976.40   11-9151

Status: Full-time, Exempt       

Deadline: Tsiothóhrha/December 26, 2014

The Program Manager is responsible for the planning, development, implementation, continuation, monitoring, and improvement of the Three Sisters Program of the Social Service Division, in support of the Saint Regis Mohawk Tribe’s organizational mission and goals. The Program Manager collaborates with the Assistant Director of the Saint Regis Mohawk Tribe Social Services Division in developing goals, attaining/allocating human and physical resources, developing policies and procedures and ensuring adequate financial resources.  The Program Manager provides direct support to the Three Sisters, domestic violence program, Safe Haven and the Safe Home in carrying out the key roles assigned to them. The Three Sisters Program Manager reports directly to the Director/Assistant Director of the Social Services Division. 

Essential Duties and Responsibilities:

  • Establish the Three Sisters Program, activities and service protocols. 
  • Assist staff to establish program environments that are healthy and safe.
  • Ensure that the program’s facilities, equipment and supplies are maintained.
  • Plan, develop, implement and evaluate the program, its services and its activities.
  • Oversee the Three Sisters Program’s financial resources.
  • Ensure a productive work environment.
  • Supervise the performance of the Safe Haven’s program, Safe Home, Domestic Violence Caseworkers and the Sexual Assault Caseworker.
  • Update and maintain skills in the use of current technology and information management systems.
  • Develop partnerships with community leaders and organizations.
  • Develop and maintain public relations.
  • Maintain contact with program manager at the Violence Against Women Grant Office.
  • Respond as needed for crisis intervention, provide options for safety and act as a liaison between courts, police and shelters.
  • Research funding opportunities, write and submit proposals that enhance the Three Sisters Program.
  • Provide education to networking agencies.
  • Attend weekly staff meetings and case supervision for planning and reviewing client goals and objectives.
  • Attend training as needed and required.

Supervisory Responsibilities:

The Program Manager of the Three Sisters Domestic Violence Program is responsible for the complete management and supervision of the programs within the department. The Three Sisters Domestic Violence Program consists of:

  • Safe Haven Supervised Visits and Exchange Program
  • Safe Home Shelter

The Program Manager is additionally responsible to approve/disapprove department purchase of supplies and equipment, work with supervisors on special projects, exercise authority in problems/issues relating to the supervisor and staff of the department and may be assigned special projects periodically by the Director.

Education and Experience:

  • A bachelor’s degree from an accredited college or university in a related field.
  • A minimum of five (5) years documented work experience in managing programs, staff and operations.
  • Is familiar with Violence against Women Act 2005, New York State Family Law, the Indian Child Welfare Act, and family court procedures.
  • Ability in professional management supervision and facilities management.
  • Ability to understand family dynamics.
  • Strong writing and communication skills.
  • Ability to recruit/retain, train, supervise and motivate supervisors and staff.
  • Ability to deal effectively with professional staff, including discipline problems.
  • Knowledge of budget preparation, control, and management.
  • Basic computer knowledge.
  • Able to pass a criminal background check and drug screening.
  • Possess a valid driver’s license.
  • Native preference applies in filling this position; those not entitled to native preference will receive consideration without discrimination.

Reasoning Ability:
The Program Manager of the Three Sisters Program shall have the ability to define problems, collect data, establish facts and draw valid conclusions.

Internal: Maintain close daily contact with Program Caseworkers, Supervised Visitation Monitor, and Safe Home Monitor to interpret and explain organizational missions, program objectives and standards, discuss issues, and provide and receive information.

External: Maintain contact with internal and external community groups and others to assist in resolving problems and to publicize the department.

Working Relationships:

  • Interact professionally with various agencies, mental health, drug and alcohol and the surrounding school/daycare systems.
  • Able to work closely and communicate professionally within a large staff.

Sensory Demands of the Job:

  • To be able to deal with and respond appropriately with stressful family situations. Recognize and understand the sensitive needs of individual clients and their families.
  • Ability to organize and schedule work hours around the continual changing needs of the program and clients.
  • Required to report suspected child abuse or maltreatment when reasonable cause to suspect that a child is an abused or maltreated child where the parent or guardian, custodian, or other person legally responsible for such child, information comes before you, facts, conditions, or circumstances which if correct, would render the child an abused or maltreated child.(SSL 415) mandated reporters in New York State – certain professionals are required by law to report suspected child abuse or maltreatment to the New York State Central Registry. The law also assigns civil and criminal liability to those professionals who do not comply with their mandated reporter responsibilities.

According to the Saint Regis Mohawk Tribe’s Personnel Policy -

Without limiting the generality of the following, the employee is in breach of the duty of confidentiality to the employer when the employee:

  • Knowingly, carelessly, or recklessly divulges any information or documentation which has to come to their attention as an employee of the Tribe and which it is the duty of the employee to keep confidential; or
  • Knowingly, carelessly, or recklessly divulges any information of a personal nature in relation to fellow employees or clients.

Submit your resume, cover letter and proof of native preference eligibility by mail to: Human Resources, Saint Regis Mohawk Tribe, 412 State Route 37, Akwesasne, NY 13655 or by email to: .

Job Closing Date: December 26, 2014


The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job related factor. Among qualified applicants, the SRMT will give preference to the qualified native applicant.


The successful applicant for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.


All positions require candidates to successfully pass a background check prior to employment.  Some positions require candidate(s) to successfully pass a criminal background check prior to beginning employment, used solely for employment related purposes.


Must be at least 21 years of age, have and maintain a valid driver's license with a clean driver abstract.


A list of qualified candidates is created from interviews that may be used to appoint individuals to similar positions within the Saint Regis Mohawk Tribe for a period of six months.