BUSINESS OFFICE

The function of the Business Office is to plan, implement, direct, manage and coordinate all third party billing and collection activities. Specific activities include processing claims and pursuing collections, patient registration functions, managing the Indian Health Services patient registration system, and the responsibility of originating, maintaining and updating the system. We provide a Patient Benefit Coordinator to assist patients in obtaining eligibility for services and the updated maintenance of the registration system for alternative resources. We also serve as advocate for Indian Health Services patients in obtaining all available benefits from private sector health providers and alternative resource agencies, e.g. State, Federal and private insurance carriers.

Contact the Patient Benefit Coordinator, Ann Deer at 518-358-3141 ext. 181.

For assistance with Medicaid Applications and appointments:

SRMT Health Services Clinic, Tuesdays and Wednesdays, Call 518-358-3141 ext. 181;

Lori Oakes on Wednesdays at the Community Building, call 518-481-1631;

Franklin County Courthouse, Malone, New York, Wednesdays, Thursdays and Fridays, call 518-483-6770;

Residents of St. Lawrence County on Thursdays at Massena Neighborhoodsite on Beach Street, call 315-804-0150.

Application forms are available at SRMT IHS Patient Registration.