Care Manager

Job Closing: Jul 17, 2019

Division: Community and Family Services, Family Support

Job Code: 21-1021

Salary Range: $35,547.20 to 59,051.20 ($17.09 to 28.39)

Status: Full-time, permanent, exempt

SUMMARY: Provides Care Management services to support SRMT model of care as well as OPWDD and NYSDOH’s regulatory requirements. The care manager is the person responsible for leading a care coordination team and overseeing all care coordination and care management supports and services to assigned participants. Responsibilities include, but are not limited to, assisting the member in developing, implementing, and monitoring person-centered service plans (Life Plans) using participant health risk assessments and other clinical, social, and functional information to meet members’ needs and preferences. Also, responsible for serving as the lead of the participant’s Interdisciplinary Team (IDT).


  • Responsible for all care management duties and providing comprehensive care coordination including monitoring the Participant’s Life Plans according to each individual’s unique needs and circumstances.
  • Applying a person-centered approach, the care manager is responsible for scheduling, leading and actively collaborating with the Participant and IDT to conduct meetings and assessments to ensure the development of a comprehensive Life Plan that reflects the person’s needs and desired life goals.
  • Utilizing planning tools such as I AM, CQL POMs, the CAS/DDP2, the LOC, the Comprehensive Emergency Plan and other assessments as needed; such as the Environmental Assessment and Care Giver Adequacy Assessment.
  • Implement, update, and monitor Life Plans, and facilitate individualized Life Plan reviews and approval processes at a minimum of every six months or when a trigger event occurs.
  • Ensure integration of all needed and preferred supports and services (i.e. medical, behavioral, social, habilitation, dental, psychosocial, and community-based and facility-based long-term supports and services, etc.).
  • Communicate with IDT, physicians, and other providers at regular intervals to monitor and update Life Plan(s) and to advocate for participant needs and preferences.
  • Provide education to participants, caregivers, circles of support, IDTs, and other Stakeholders. H. Maintain participant Life Plan and health risk assessment information in secure system and meet all confidentiality requirements.
  • Conduct in-person visits in accordance with OPWDD requirements.
  • Flexibility in work schedule is required, with some evening and, or weekend hours as needed.
  • Promote SRMTs mission and values.
  • Utilize a person-centered approach supporting individual’s preferences and desires to promote reaching their highest level of independence.
  • Maintain ongoing contact with the important people in a participant’s life, as appropriate.
  • Ensure timely submission of all documentation (Life Plan, Progress notes etc.) in accordance with regulated time frames.
  • Assist Individual to ensure maintenance of entitlements including recertification’s, guardianship, informed decision making.
  • Care Managers are expected to assist individuals with maintaining benefits such as Social Security, Supplemental Security Income (SSI), Medicaid and Medicare coverage and/or Food Stamps.
  • Monitoring benefits for individuals whose representative payee is the agency operating their certified residence and assisting individuals with their benefits, when the individual does not have a representative payee or when the non-residential representative payee requests assistance.
  • Assist individuals to resolve problems in living such as housing, utilities, judicial system and general safety.
  • Responsible for advocating for and with an individual to ensure informed decision making, informed consent, and guardianship that is appropriately carried out.
  • Meet all training requirements on time.
  • Report abuse or neglect immediately when observed or reported.
  • May be required to provide transportation for individuals based on their unique needs. (ie. Doctor’s appointments, planning meetings, etc.)
  • Other duties as assigned.

This description of duties and responsibilities is intended to indicate the kind of tasks required of the position. It does not limit or exclude other duties not mentioned here but required for the successful completion of the job.

SUPERVISORY RESPONSIBILITIES: There are no supervisor requirements for this position,

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Bachelor’s Degree in a health or human services field and a minimum of two years’ experience working with individuals with an intellectual/developmental disability.

OTHER SKILLS and ABILITIES: Strong oral and written communication skills required. Must have excellent computer skills including word, excel, and experience with varying databases. Computer testing in the applicable skills may be a requirement during the interview process.

Must be able to make independent decisions when Supervisor is unavailable and must have positive interpersonal skills.

This position mandates employees to report to or remain at work in the event of an emergency, crisis situation or staff shortage until relieved by their immediate supervisor.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Must be at least 18 years of age, have and maintain a valid driver’s license with a clean drivers abstract in accordance with the Saint Regis Mohawk Tribe’s Fleet Policy.

Applicants must submit letter of interest, resume, supporting documents (certificates, degrees, licenses) and proof of native preference eligibility (Tribal Identification Card or Status Card or letter) by email to or by mail to Human Resources, Saint Regis Mohawk Tribe, 71 Margaret Terrance Memorial Way, Akwesasne, NY 13655. Due to our network security, we are unable to open hyperlinks. Applicants will need to attach their documents as PDF or WORD files if emailing. Applicants must clearly outline that they meet the qualification requirements on their resume.


The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job related factor. Among qualified applicants, the SRMT will give preference to the qualified native applicant.


The successful applicant for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.


Some positions require candidate(s) to successfully pass a criminal background check prior to beginning employment, used solely for employment related purposes.


A list of qualified candidates is created from interviews that may be used to appoint individuals to similar positions within the Saint Regis Mohawk Tribe for a period of six months.


Testing in the applicable skills may be required as part of the interview process.