HIICAP Counselor

Job Closing: May 18, 2022

Job Code: 43-4061 Salary Level: TBD

Exempt: No Location: Senior Center

Department: Office for the Aging Reports To: Information Coordinator

SUMMARY: This position is responsible for the operation of health insurance counseling and benefits counseling programs within the Office for the Aging. The HIICAP Counselor is under the direct supervision of the Information Coordinator. The HIICAP Counselor is responsible for:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Operating the HIICAP office according to guidelines.

· Implementing additional programming as mandated by the New York State Office for the Aging (NYSOFA)

· Screening clients for eligibility for Benefit programs.

· Assisting clients with applications, problem solving, and understanding how to use their Benefits.

· Submitting and maintaining accurate performance reports according to state and federal mandates. Ie. Client contacts, outreach, public information, enrollments, etc.

· Coordination and communication with other organizations and programs in order to further the program objectives.

· Outreach and advertising for programs.

· Attend all required trainings.

· Presentation to the public and in-service presentations for program staff.

· Other duties as required by the Information Coordinator.

SUPERVISORY RESPONSIBILITIES: No supervisory responsibilities.

QUALIFICATION REQUIREMENTS:

Present a positive, caring, and respectful attitude toward the elders. Interviewing and/or counseling experience an asset. Be able to manage multiple client cases and projects. Organize and maintain accurate records and resource lists. Computer skills are a must. Data entry and internet skills are an asset.

Good communication skills, both verbal and written. Public speaking is required. Must have a flexible schedule, some evenings and travel required. Knowledge and experience with health insurance, social service programs, and aging programs an asset. Reading and comprehension skills are an asset.

EDUCATION and/or EXPERIENCE: Minimum GED with 3-years’ experience in a related field. Must be comfortable with giving presentations and workshops. Must have own transportation.

OTHER SKILLS and ABILITIES: Ability to speak and understand Mohawk an asset.

REASONING ABILITY: Ability to understand health insurance regulations. Screen clients to determine possible resource and benefits they may be eligible for.

Possession of a valid State Driver License in accordance with Fleet Policy.

The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job related factor.

The successful candidate must pass a test for illegal substances and criminal background check prior to employment being confirmed.