Licensing Manager

Job Closing: Nov 26, 2018

Division: Tribal Gaming

Job Code: 11-9199

Salary Range: $47,424.00 to $96,158.40

Status: Full-time, permanent, exempt

SUMMARY: Responsible for supervising the administration, evaluation, and processing of all Gaming employees and vendor Gaming Service Registrations for the gaming enterprises of the Saint Regis Mohawk Tribe. This includes Class III, Class II, and Gaming Enterprise Work Permits in accordance to the Tribal Gaming Ordinance, Tribal-State Gaming Compact, The Indian Gaming Regulatory Act, and National Indian Gaming Commission (NIGC) Minimum Internal Controls and Tribal Internal Control Standards. This position has oversight of investigative functions including but not limited to criminal background, communications with federal, state, and local agencies, research and documentation of information and presenting evidence for licensure. Conducting background investigations and making licensing determinations.


  • Oversee and supervise the licensing staff for the gaming commission
  • Oversee, receive, and review license applicant history, ensuring application documents are complete and accurate; process each gaming license in accordance with applicable regulatory requirements.
  • Oversees, performs and/ or conducts the performance of background checks; coordinates with outside agencies as required.
  • Examine records, identify offenses, determine the level and type of each offense and utilize this information to determine the criminal record portion of the individual eligibility.
  • Coordinates, supervises and /or performs the licensing process when a new associate is hired including license applications, photos, fingerprinting, and issuance of badges.
  • Submit fingerprints to the NIGC and evaluate NIGC/FBI fingerprint reports. Make a licensing recommendation on the results of the NIGC/FBI report.
  • Responsible for the verification of the gaming license applicants, which includes, but is not limited to the following: employment, address, criminal records check and contact personal references.
  • After completion of each investigation, prepare synopsis/suitability report for each applicant
  • Submit suitability/synopsis reports to the NIGC for purposes of obtaining concurrence or objection to issuance of a Tribal Gaming License
  • Ensure all timelines are met for the submission of suitability/synopsis reports
  • Maintain applicant classification folders in an efficient manner, ensuring all information relative to applicants and their gaming license status is accurate and included in the file
  • Take corrective action where licensing violations occur
  • Maintains open line of communication between the Human Resource Department of the Casino regarding the status of individual license and work permit status
  • Foster and maintain positive work relations with all casino operations
  • Coordinates the licensing files of all license related documents. Maintain uniformity of licensing forms and processes in a structured team environment.
  • Conduct official correspondence on behalf of the Licensing Department.
  • Establish good working relationships and collaborative arrangements with screening vendors.
  • Strictly maintains the confidentiality of all background information.
  • Adheres to all policies and procedures outlined in the Saint Regis Mohawk Tribe Handbook.
  • Performs other duties and projects as directed by the Executive Director and/or the Gaming Commission.
  • May perform functions of subordinate positions as required
  • Maintain and monitor work schedules of staff to ensure productive workflow and coverage
  • Monitor accuracy of department documents, forms and applications
  • Work with other Gaming Commission departments to provide support and resolutions regarding licensing discrepancies and investigations, including verifications.
  • Ensure Class II gaming suppliers complete the Class II Gaming Service Registration and conduct the background investigation for suitability for Class II Gaming Service Registration applicants, technicians, and principals, also collecting the appropriate fees.
  • Ensure Class III gaming suppliers and appropriate non-gaming suppliers complete the Class III Gaming Service Registration applications as well as technicians and principals, also collect the appropriate fees
  • Remains current on all local, state, and federal gaming rule and regulations



SUPERVISORY RESPONSIBILITIES: Licensing Manager shall carry out supervisory responsibilities in accordance with the organization's policies and applicable tribal rules. Responsibilities also include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employee(s); addressing complaints and resolving problems within the program.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the sensitive nature of information and personnel files maintained within licensing, must maintain strict confidentiality at all times.

EDUCATION and/or EXPERIENCE: Minimum four-year degree from a four-year College or University and five years supervisory and or leadership experience preferred. Knowledge of all applicable tribal, state and federal regulations pertaining to gaming licensure.

Consideration will be given to an equivalent, relevant combination of education/experience in the Human Resource, Licensing or background investigations field. Casino experience and Notary Public certification is an asset.

OTHER SKILLS and ABILITIES: Strong oral and written communication skills required. Must have excellent computer skills including word, excel, and experience with varying databases. Must be detail-oriented and demonstrate fairness in all decisions. Must possess knowledge of proven interview techniques. Must be dependable and prompt. Must be able to handle multiple priorities simultaneously, establish and meet deadlines. Must be able to work under extreme pressure. Ability to effectively present information in one to one and small group situations. Must be able to travel for periods of time for external training.

REASONING ABILITY: Ability to build a working relationship with courts, law enforcement agencies, prosecutors, public defenders, probation and parole departments, along with others, including gaming commissioners, casino management, employers and other regulatory agencies. Ability to organize and keep accurate records, maintain an accessible filing system, write routine correspondence and speak effectively to the public, employees and customers. Must be able to effectively deal with frequent interruptions and simultaneously work on multiple tasks.

Must be at least 18 years of age, have and maintain a valid driver’s license with a clean drivers abstract in accordance with the Saint Regis Mohawk Tribe’s Fleet Policy.

Applicants must submit letter of interest, resume, supporting documents (certificates, degrees, licenses) and proof of native preference eligibility (Tribal Identification Card or Status Card or letter) by email to or by mail to Human Resources, Saint Regis Mohawk Tribe, 412 State Route 37, Akwesasne, NY 13655. Due to our network security, we are unable to open hyperlinks.  Applicants will need to attach their documents as PDF or WORD files if emailing. Applicants must clearly outline that they meet the qualification requirements on their resume.


The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job related factor. Among qualified applicants, the SRMT will give preference to the qualified native applicant.


The successful applicant for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.


Some positions require candidate(s) to successfully pass a criminal background check prior to beginning employment, used solely for employment related purposes.


A list of qualified candidates is created from interviews that may be used to appoint individuals to similar positions within the Saint Regis Mohawk Tribe for a period of six months.


Testing in the applicable skills may be required as part of the interview process.