CSEU Program Manager

Job Closing: Dec 3, 2020

Job Code: 11-9151 Salary Level: $37,356.80-$71,344.00

Exempt: Yes Location: Community Building

Department: Child Support Enforcement Unit (CSEU)

Reports To: CFS Director


Under the direct supervision of the Saint Regis Mohawk Community and Family Services Director, the Child Support Enforcement Unit IV-D Program Manager will supervise and oversee all aspects of the Child Support Department including budget, staff and program components ensuring Tribal and Federal regulations are met. Meet with Federal, State, and Tribal agencies as needed.


  • Ensure the Tribal Child Support Enforcement Unit is run according to SRMT Child Support Act policies and in accordance with applicable Federal Regulations
  • Develop standard operating procedures that address, grant and contract requirements which include performance measures quality of service improvements
  • Develop and prepares program’s annual budget, budget justification, and other grant requirements
  • Supervise and lead Child Support staff
  • Work with staff and community members from diverse backgrounds in a confidential, non-judgmental manner
  • Oversee financial disbursement calculations
  • Establish and maintain working relationship with the state’s Office of Child Support Enforcement and other applicable agencies
  • Oversees and ensure all grant required progress reports, quarterly and annual reports, and financial data are submitted to appropriate agencies and departments in a timely manner
  • Submit an annual performance appraisal on each employee under his/her supervision
  • Coordinate with Tribal Finance and Grants & Contracts Department to ensure all auditing requirements are understood, and that all appropriate back-up documentation is processed and filed
  • Provide oversight and insure compliance for all case management activities
  • Conduct interviews to hire staff and proceed with disciplinary action
  • Delegate or assign authority to staff where appropriate
  • Analyze program statistics and financial data for planning purposes
  • Read and interpret applicable tribal, state, and federal codes and regulations
  • Attend and participate in various meetings concerning Tribal Child Support
  • Participate in and arrange continuing education for staff
  • Ability and willingness to travel to job-related trainings, conferences and meetings
  • Maintain high ethical standards personally and for the child support program by adhering to strict confidentiality standards, keeping positive interactions with clients and staff, and ensuring the child support office is as organized, professional, and efficient as possible


Candidate must have superior computer skills, writing skills, and excellent written and oral communication skills.


Bachelor Degree (A. A.) in Business and Administration, Social Worker related field and 2 years related experience and/or training in Child Support Administration or equivalent environment; or equivalent combination of education and experience (Six years total). Experience in Governmental Administration or business operations preferred.


The Saint Regis Mohawk Tribe gives preference to Native Americans who meet the requirements of the posted position. To the extent possible, and consistent with job requirements, employees will be recruited from among the members of the Tribe. Applicants not entitled to Native Preference will receive consideration without discrimination based on age, sex, disability or national origin.


The successful applicant for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.


Some positions require candidate(s) to successfully pass a criminal background check prior to employment beginning, used solely for employment related purposes.


Possession of a valid State Driver License in accordance with Fleet Policy.

The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job related factor.

The successful candidate must pass a test for illegal substances prior to employment being confirmed.