Surveillance Operator

Open Until Filled

Job Code: 33-9031 Status: Full-time, Permanent

Exempt: No Location: Akwesasne Mohawk Casino Resort

Department: Surveillance Reports to: Surveillance Shift Supervisor

SUMMARY: The Surveillance Operator observes and evaluates employee and customer activities in both gaming and non-gaming areas of the Saint Regis Mohawk Tribe. The Operator must maintain current on all local, state and federal gaming rules and regulations for Class II & III operations. The Operator advises the Surveillance Shift Supervisor of any suspicious activity, produces violation reports, incident reports, and infraction reports. Maintain Tribal and Gaming Enterprise policies and procedures.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Monitor all customer and employee activity in gaming and non-gaming areas at the Akwesasne Mohawk Casino and Mohawk Bingo Palace.
  • Thorough knowledge of casino operations, casino cheating and embezzlement schemes and the procedures for detecting such.
  • Thorough knowledge of Casino Table Games.
  • Knowledgeable of all Standard Operating Procedures (SOP’s) and System of Accounting and Internal Controls (SAIC’s) of the Akwesasne Mohawk Casino and Mohawk Bingo Palace and enforces those standards.
  • Knowledgeable of the Tribal-State Compact between the Saint Regis Mohawk Tribe and State of New York for the conduct of Class II & III gaming on the Saint Regis Reservation.
  • Remain current on local, state and federal gaming rules and regulations.
  • Safeguards the assets of the Saint Regis Mohawk Tribe.
  • Advises Surveillance Shift Supervisor and submits reports when incidents, infraction and violations occur.
  • Performs Close Watch when assigned.
  • Performs reviews and completes dubs as needed.
  • Utilizes multiple computer programs
  • Required to Multitask and Communicate with fellow staff members
  • Required to work rotating shifts.
  • Excellent oral and written communication skills.
  • Adheres to all policies and procedures outlined in the St. Regis Mohawk Tribe Personnel Policy.
  • Maintain the cleanliness of the Surveillance equipment and room.
  • Ensure construction and maintenance of all gaming facilities and the operation of all activities is conducted in a manner that adequately protects the environment and public health and safety of all individuals.
  • Other duties as assigned.

STANDARDS OF PERFORMANCE:

  • Excellent interpersonal, oral and written communication skills with the ability to communicate to all levels across the organization.
  • Ability to manage multiple tasks concurrently in a changing environment.
  • Must possess highly developed analytical skills and the ability to think creatively about ways to analyze operations.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the sensitive nature of information and files maintained within the St. Tribal Gaming Commission, must maintain strict confidentiality at all times.

  • Must be at least 18 years of age.
  • Must pass a test for illegal substances prior to employment being confirmed.
  • Must obtain and maintain a Class III occupational gaming license issued from the St. Regis Mohawk Tribal Gaming Commission.

EDUCATION/EXPERIENCE: High School Diploma or equivalent and one year of gaming experience is the minimum requirement for the position.

Associate’s Degree from an accredited college or university in the area of management, business, or a related gaming field is preferred

Must have knowledge of Casino operations, table games, and Gaming experience required.

OTHER SKILLS and ABILITIES: Strong oral and written communication skills required. Must have excellent computer skills including word, excel, outlook, and experience with varying databases. Computer testing in the applicable skills may be a requirement during the interview process.

REASONING ABILITY: Ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form and solve practical problems.

The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of non-discrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job-related factor.


Applicants must submit letter of interest, resume, supporting documents (certificates, degrees, licenses) and proof of native preference eligibility (Tribal Identification Card or Status Card or letter) by email to human.resources@srmt-nsn.gov or by mail to Human Resources, Saint Regis Mohawk Tribe, 71 Margaret Terrance Memorial Way, Akwesasne, NY 13655. Due to our network security, we are unable to open hyperlinks. Applicants will need to attach their documents as PDF or WORD files if emailing. Applicants must clearly outline that they meet the qualification requirements on their resume.

NATIVE PREFERENCE POLICY

The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job related factor. Among qualified applicants, the SRMT will give preference to the qualified native applicant.

DRUG TESTING POLICY

The successful applicant for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.

BACKGROUND CHECK

Some positions require candidate(s) to successfully pass a criminal background check prior to beginning employment, used solely for employment related purposes.

ELIGIBILITY LIST

A list of qualified candidates is created from interviews that may be used to appoint individuals to similar positions within the Saint Regis Mohawk Tribe for a period of six months.

INTERVIEW

Testing in the applicable skills may be required as part of the interview process.

EMPLOYEE COVID VACCINATION POLICY

The Saint Regis Mohawk Tribe has adopted a “Tribal Employee Vaccination Policy” that requires all employees to be “Fully Vaccinated” against the Coronavirus. Applicants are not required to disclose their vaccination status at the time of application; however, they must do so upon becoming the successful candidate. The successful applicant must submit their proof of vaccination status, apply for a Medical Exemption or begin the vaccination process. If the successful applicant is not vaccinated, they will be required to receive their first vaccine dose prior to starting employment and must receive their second dose, if applicable, within 30 days of employment.