Administrative Assistant

Job Code:  29-2072                                                               Salary: $15.63 - $31.68

Status:  Full-time, Permanent, Non-Exempt                     Location:  Health Services

Department:  Business Office                                             Reports To:  Business Office Manager

Telecommute: No                                                                   Fleet: No

SUMMARY:  Under the direction of the Business Office Manager, the Administrative Assistant shall assist the Business Office Manager and Supervisors in the day-to-day operations of the Business Office and for all processes required to facilitate efficient and effective operations of the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Processing of A/P invoices for the Business Office in the MIP System
• Ordering Office Supplies for the Business Office.
• Preparing needed documentation and coordination of benefit information for patient insurance sponsorships.
• Prepare and coordinate documents in Adobe Sign.
• Prepare and mail letters of denial for the purchased referred care program.
• Prepare Catastrophic Health Emergency Fund (CHEF) cases to Indian Health Service to supplement purchased referred care extraordinary medical costs.
• Prepare non-covered hardship forms for Tribal Review.
• Process coordination of benefits refund payments in RPMS and the billing system.
• Respond to outside provider, third party insurances, and tribal community member inquiries.
• Scan documentation in Onbase system (electronic filing system) as needed.
• Assist Business Office Manager by gathering financial documentation for audit(s).
• Participates in departmental staff meetings, program planning, and improvement strategies to minimize problems and optimize operation efficiency.
• Assist Business Office Manager with provider credentialing and insurance contracting.
• Schedule monthly Business Office Meetings, prepare agendas, compile follow up notes for all meetings.
• Assist with new hire paperwork and coordinate training for new hires for all Business Office Departments.
• Understanding and adherence of HIPPA compliance regarding departmental practices.
• Assists in the training and staff development of the Business Office.
• Attends meetings/trainings as requested by the Business Office Manager.
• Assists in the development and modification of departmental policies and procedures.

• Other related duties as assigned (including Claims Analyst and Accounts Payable).

   

SUPERVISORY RESPONSIBILITIES: No Supervisory Responsibility for this position.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the sensitive nature of information and personnel files maintained within the Business Office, must maintain strict confidentiality at all times.

EDUCATION and/or EXPERIENCE: 

• Three (3) years’ experience in Healthcare Business Operations such as: Insurance Billing, Accounts Payable, or Administrative Duties 

Preferred

• Two-year degree in Healthcare Management, or Business Management, WITH
  • One (1) year experience in degree related work.

OTHER SKILLS and ABILITIES: Strong oral and written communication skills required. Must have excellent computer skills, including word, excel and One Note.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job-related factor. 

The successful candidate must complete a PPD test.

The successful candidate must pass a test for illegal substances prior to employment being confirmed. 

The successful candidate must pass a criminal background check prior to employment.