Job Code: 21-1093
Salary: $17.44 - 25.45
Status: Non-Exempt, Full-Time, Permanent
Department: Office For the Aging
Location: Senior Center
Reports To: Informational Coordinator
Telecommute: Limited
Fleet: Yes
Mandated Reporter: No
Background: Standard
SUMMARY: Under the direction of the Informational Coordinator, the Caregiver Case Manager is responsible for providing information, assistance, training, support groups, counseling, respite services, and supplemental services to caregivers of older persons (60 years and older), individuals of any age with dementia, and disabled adults. The Caregiver Support program is designed to support informal caregivers (family, friends, and neighbors) as they carry out their caregiving responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Exhibit a friendly and courteous manner when dealing with our employees and fellow associates.
- Provide services in accordance with Federal, State, and Tribal rules and regulations
- Maintain client confidentiality and adhere to HIPAA requirements
- Coordinate and schedule Caregiver support and other support groups
- Work with individual caregivers on locating, obtaining, and using available services and support
- Provide counseling to individual caregivers to assist in making decisions and solving problems related to their caregiving roles
- Facilitate formal education and training programs, classes, or workshops
- Assess and arrange for respite care and supplemental services
- Develop and maintain caregiver library
- Manage Loan Closet to include distribution and return of equipment and maintaining inventory
- Provide public education on Caregiver Support services to community and outside agencies
- Identify and provide outreach to individuals needing caregiver support
- Responsible for obtaining contracts for services and arranging for payment
- Provide clients with home visits as necessary
- Attend training as required. To include online and in person.
- Program reporting to include case notes, program attendance, service units
- Coordinate with other OFA programs to further program objectives including assisting with Case Management for Nutrition and Home Care programs.
- Must obtain Case Management certification within 6 months of hire.
- Other duties as directed by the Informational Coordinator
SUPERVISORY RESPONSIBILITIES: There are no supervisor requirements for this position.
QUALIFICATION REQUIREMENTS: Must have good verbal and written communication skills. Interviewing and counseling skills with an ability to work in a team-based environment. Must be able to manage several client cases at once. Knowledge of social services or human services issues, especially dealing with older adults and family caregivers. Must have reliable transportation. Some evenings and travel required.
EDUCATION and/or EXPERIENCE:
- Associate degree in Human Services, Social Work, Psychology, Gerontology, Healthcare Administration, or a related field preferred;
OR
- High School Diploma/GED with
Three (3) years of experience in healthcare, social services, aging services, case management, or a closely related field.
OTHER SKILLS and ABILITIES: Mohawk language is considered an asset. Must be able to use Microsoft word, email, and online reporting.
REASONING ABILITY: Ability to solve problems and prioritize potential solutions. Ability to present unbiased information. Ability to follow oral and written instructions.
Must have and maintain a valid driver’s license in accordance with the Saint Regis Mohawk Tribe’s Fleet Policy.
The successful candidate must pass a drug test and background check prior to employment.
Applicants must submit letter of interest, resume, and supporting documents (certificates, degrees, licenses). Applicants that are eligible for native preference must include Tribal Identification Card, Status Card or letter to be eligible for Native Preference. All submissions can be emailed to human.resources@srmt-nsn.gov or by mail to Human Resources, Saint Regis Mohawk Tribe, 71 Margaret Terrance Memorial Way, Akwesasne, NY 13655. Due to our network security, we are unable to open hyperlinks. Applicants will need to attach their documents as a PDF or WORD files if emailing. Applicants must clearly outline that they meet the qualification requirements on their resume.
NATIVE PREFERENCE POLICY
The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job-related factor. Among qualified applicants, the SRMT will give preference to the qualified native applicant.
DRUG TESTING POLICY
All positions require the successful candidate to pass a drug test for illegal substances prior to employment being confirmed.
BACKGROUND CHECK
Some positions require candidate(s) to successfully pass a criminal background check prior to beginning employment, used solely for employment related purposes. Depending on the position there maybe multiple background checks.
INTERVIEW
Testing in the applicable skills may be required as part of the interview process.
EMPLOYEE COVID VACCINATION POLICY
Effective July 3, 2023, the Saint Regis Mohawk Tribe no longer requires the COVID-19 Vaccination for any positions within the organization, to include Health Services.