HIICAP Counselor

Job Closing: May 15, 2024

Job Code: 43-4061 Salary Level: $17.27 to $30.14

Status: Full-time, Non-exempt Location: Senior Center

Department: Office for the Aging Reports To: Information Coordinator

Telecommute: No

SUMMARY: This position is responsible for the operation of health insurance counseling program within the Office for the Aging, primarily for older adults with Medicare and Medicaid. Expected to counsel to 4 to 5 people per day. The HIICAP Counselor is under the direct supervision of the Information Coordinator. The HIICAP Counselor is responsible for:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Operating the HIICAP office according to guidelines.

· Implementing additional programming as mandated by the New York State Office for the Aging (NYSOFA)

· Maintain client confidentiality and adhere to HIPPA requirements

· Screening clients for eligibility for health insurance and related programs

· Assisting clients with completing and submitting benefits applications, problem solving, and understanding how to use their health insurance.

· Follow up with clients after submissions.

· Submitting and maintaining accurate performance reports according to state and federal mandates. Ie. Client contacts, outreach, public information, enrollments, etc.

· Coordination and communication with other organizations and programs in order to further the program objectives.

· Outreach and advertising for programs.

· Attend all required trainings. Estimated to be 24 hours per month and 2 in-person trainings.

· Must pass HIICAP counselor exam and maintain HIICAP Counselor Certification.

· Presentation to the public and in-service presentations for program staff.

· General office duties

· Other duties as directed by the Information Coordinator.

SUPERVISORY RESPONSIBILITIES: No supervisory responsibilities.

QUALIFICATION REQUIREMENTS: Present a positive, caring, and respectful attitude toward the elders. Interviewing and/or counseling experience an asset. Be able to manage multiple client cases and projects. Organize and maintain accurate records and resource lists. Computer skills are a must. Data entry and internet skills are an asset.

EDUCATION and/or EXPERIENCE: Minimum GED with 2-years of experience in a related field.

Must be comfortable with giving presentations and workshops. Must have own transportation.

OTHER SKILLS and ABILITIES: Ability to speak and understand Mohawk an asset. Good communication skills, both verbal and written. Public speaking is required. Must have a flexible schedule, some evenings and travel required. Knowledge and experience with health insurance, social service programs, and aging programs an asset. Reading and comprehension skills are an asset.

REASONING ABILITY: Ability to understand health insurance regulations. Determine eligibility among multiple programs. Basic math skills.

Possession of a valid State Driver License in accordance with Fleet Policy.

The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job related factor.

The successful candidate must pass a test for illegal substances and criminal background check prior to employment being confirmed.

Applicants must submit letter of interest, resume, and supporting documents (certificates, degrees, licenses). Applicants that are eligible for native preference must include Tribal Identification Card, Status Card or letter to be eligible for Native Preference. All submissions can be emailed to human.resources@srmt-nsn.gov or by mail to Human Resources, Saint Regis Mohawk Tribe, 71 Margaret Terrance Memorial Way, Akwesasne, NY 13655. Due to our network security, we are unable to open hyperlinks. Applicants will need to attach their documents as a PDF or WORD files if emailing. Applicants must clearly outline that they meet the qualification requirements on their resume.

NATIVE PREFERENCE POLICY

DRUG TESTING POLICY

All positions require the successful candidate to pass a drug test for illegal substances prior to employment being confirmed.

BACKGROUND CHECK

Some positions require candidate(s) to successfully pass a criminal background check prior to beginning employment, used solely for employment related purposes. Depending on the position there maybe multiple background checks.

ELIGIBILITY LIST

A list of qualified candidates is created from interviews that may be used for Emergency Hire individuals to similar positions within the Saint Regis Mohawk Tribe for a period of six months.

INTERVIEW

Testing in the applicable skills may be required as part of the interview process.

EMPLOYEE COVID VACCINATION POLICY

Effective July 3, 2023, the Saint Regis Mohawk Tribe no longer requires the COVID-19 Vaccination for any positions within the organization, to include Health Services.